🔒 WordforgeAI Trust Center
Your Assurance in Security, Privacy, and Responsible AI.
At WordforgeAI, trust is the foundation of our service. This Trust Center provides a consolidated overview of our commitment to security, compliance, and ethical operations.
1. Our Commitment to Security
WordforgeAI maintains robust, enterprise-level security controls to protect your data and the integrity of our text generation platform.
Infrastructure and Protection
Data Encryption: All customer data is secured using industry-standard encryption both when it is stored (at rest) and when it is transmitted (in transit).
Access Control: We enforce a strict Least Privilege model and require Multi-Factor Authentication (MFA) for all internal access to production systems.
Network Security: We utilize leading cloud infrastructure with continuous monitoring, intrusion detection, and firewalls to protect against unauthorized access.
Audits and Vulnerability
Penetration Testing: We commission independent, third-party security firms to conduct regular penetration testing to proactively identify and fix vulnerabilities.
Vulnerability Disclosure: We maintain a formal process for responsibly addressing security vulnerabilities reported by the public.
2. Privacy and Compliance Overview
As a California-based company, we adhere to stringent data protection standards and commit to transparent data handling.
Key Regulations and Status
CCPA/CPRA (California): We are fully compliant with all regulations governing the privacy rights of California residents.
GDPR: We maintain organizational and technical measures designed to help our customers meet their obligations under the General Data Protection Regulation (GDPR).
Data Handling Principles
Data Minimization: We only collect and retain the data necessary to provide and improve the Service.
Input Data: Customer Inputs are NOT used to train or improve our core AI models unless the customer explicitly agrees (e.g., through a dedicated feature or opt-in program).
Policies: Our detailed legal policies are available in the [Legal] section of our website:
Privacy Policy (Details on data collection, use, and user rights).
Data Processing Addendum (DPA) (Available for B2B customers upon request).
Data Retention Policy (Outlines data storage and deletion schedules).
3. Responsible AI and Ethics
We commit to the responsible development and deployment of generative AI technology.
Ethical Principles
Bias Mitigation: We employ internal guardrails and safety filtering to actively work against the generation of content that is biased, discriminatory, or promotes harmful stereotypes.
Transparency (Hallucinations): We educate users on the limitations of AI, specifically regarding factual accuracy (« hallucinations »), and emphasize the necessity of human review before publishing any output.
Content Safety: Our Acceptable Use Policy (AUP) strictly prohibits the generation of illegal, hateful, fraudulent, or harmful text.
Full Details
The detailed principles guiding our AI technology are published in the AI Policy/Ethics Page located in the [Legal] section of our website.
4. Platform Reliability and Accountability
Service Status
Current Status: [Green/Operational – or current brief status].
Historical Uptime: For real-time and historical data on our platform’s performance and availability, please visit the dedicated Status Page linked in the [Support/Resources] section of our website.
SLA Commitment
We maintain a Service Level Agreement (SLA) for paid tiers, guaranteeing at least 99.9% Monthly Uptime. This policy, including details on service credits, is available in the [Legal] section of our website.
5. Contact Information
For specific inquiries related to the content on this page, please use the following dedicated contacts:
Security & Audit Requests:
security@wordforgeai.comPolicy & Ethics Violations:
compliance@wordforgeai.comGeneral Support:
support@wordforgeai.com
