WordForge AI: Privacy Policy

Protecting Your Intellectual Property and Data

Welcome to the WordForge AI Privacy Policy. We are committed to protecting the integrity and confidentiality of your intellectual property—the proprietary text, scripts, documents, and ideas you entrust to our AI for processing and generation.

This policy describes how WordForge AI (« Company, » « we, » « us, » or « our ») collects, uses, protects, and discloses your personal information when you use our Service.

By using the WordForge AI Service, you consent to the data practices described in this policy.

1. Information We Collect

We limit the data we collect to what is necessary for service provision, security, and the optimization of our content generation models.

A. Information You Directly Provide

Category	Data Collected	Purpose
Account Registration	Name, Email Address, Password (hashed)	To create your secure account and manage access rights.
Billing & Payment	Payment details (processed by PCI-compliant third party), Billing Address	To handle subscriptions and process payments securely.
Input Content (Proprietary Data)	Detailed prompts, uploaded documents, existing drafts, business plans, scripts, and sensitive context	The essential source material for our AI models to generate your requested text Output.

B. Data Generated by the Service

Category	Data Collected	Purpose
Generated Output	Final text documents, articles, summaries, or any other AI-generated content	Stored securely on your behalf to enable revision, download, and history.
Usage Metrics	Models invoked, tokens processed, features used, project volume	To calculate plan usage, optimize our models’ efficiency, and understand product trends.

C. Automatically Collected Data

Category	Data Collected	Purpose
Device & Access	IP address, browser type, operating system, pages viewed, API call logs	System diagnostics, monitoring platform stability, preventing fraud, and administering the Service.
Tracking Technology	Cookies, local storage	To maintain user session state, personalize the application interface, and gather anonymized traffic statistics.

2. How We Use Your Data

Our primary use of your data is to generate and securely deliver your requested content while upholding strict confidentiality.

Service Delivery: To run the AI engine, manage your document storage, and ensure the functionality of your subscription.
Security & Confidentiality: To enforce our Terms of Service, audit API usage for abuse, and protect against unauthorized access to your proprietary documents.
Internal Model Optimization: We use anonymized, aggregated, and de-identified data (e.g., general usage patterns, model failure rates) for internal research to improve our AI’s efficiency and speed. We maintain a strict policy against using your specific Input or Output documents to train models that serve other customers or the general public.
Communication: To provide technical support, send necessary service notifications, and, if you opt-in, send marketing updates.

3. Data Sharing and Confidentiality

We do not sell your Personal Data or proprietary Input/Output. We share information only in the following contexts:

Third-Party Service Providers (Sub-processors): We share the necessary data with trusted vendors required to operate the Service, including:
- Cloud Hosting Providers (e.g., AWS, Azure): To store your documents and run the processing infrastructure securely.
- Payment Processors: To manage billing securely (we never store raw credit card numbers).
AI Model Providers: When you use certain features, your prompt/Input may be sent to third-party LLMs (such as those accessed via AWS Bedrock). We ensure these providers are under contract with strict confidentiality clauses prohibiting them from retaining or using your data for their own model training.
Legal Obligation: We will only disclose your data if legally compelled to do so by a valid court order, subpoena, or other legal request, or if necessary to prevent imminent harm or fraud.

4. Data Security and Retention

Confidentiality Commitment: We understand your Input is proprietary and critical to your business. We implement access controls, encryption, and employee training to maintain the highest levels of data secrecy.
Security Measures: We use industry-standard measures, including TLS encryption for data transfers and AES-256 encryption for data at rest. We maintain an active vulnerability management program and formal incident response plan.
Data Retention: We retain your documents and account information as long as your account is active. Upon account termination, we will delete or fully anonymize all associated Personal Data and proprietary documents within a reasonable timeframe (typically 90 days), subject to any necessary retention for legal or financial records.

5. Your Rights and Control

You have rights regarding your Personal Data, which you can exercise by contacting us at the email address below:

Access: Request information on the specific data we hold about you.
Correction: Update or correct any inaccurate account or personal information.
Deletion: Request that your Personal Data and proprietary documents be erased.
Data Portability: Request a copy of your Personal Data in a usable format.

6. Contact Information

For questions or concerns regarding this Privacy Policy or our data practices:

Email: privacy@wordforgeai.com

Website: https://wordforgeai.com

WordForge AI

4780 Eastgate Mall, San Diego, CA 92121

Effective Date: January 10, 2025

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